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Australia +61 2 8484 2601

Sales sales@fonality.com.au

Meet HUD, your new operator!


trixbox Pro, the VOIP Enabled Phone System from Fonality

Fonality’s trixbox Pro provides a unique, computer-based phone system that provides the reliability of traditional phone system with the power of a software driven system.

Designed for Small and Medium Businesses, trixbox Pro is available in four editions for different businesses with different needs. Whether you have modest needs, or have a growing business and want to sound like a big business, one of our editions will suit your needs.

For more information, click through one of the sections below.


Small Business

Sales Teams

Customer Service & Support

Telephone conversations are such an important part of developing and maintaining relationships, and advanced business phone systems can make you more effective conversations with your customers.

>> Unlimited Extensions
>> Auto-Attendant (IVR)
>> Voicemail-to-Email
>> Operator Panel (w/ BLF)
>> Music-on-Hold
>> Custom CTI (AGI)
>> Call Forwarding
>> Spell By Name Directory
>> Scheduler and Night Mode
>> VoIP Ready

Sales teams can benefit from Fonality's advanced call handling features including call routing, FindMe and mobile phone integration to never miss a call again.

>> 3 Conference Bridges
>> Extension Groups
>> Multiple Auto-Attendants
>> Paging / Zone Paging
>> Intercom / Zone Intercom
>> Voicemail Groups
>> Advanced Call-Forwarding
>> Report Exporting (.csv)
>> IVR Authentication
>> SMS/Pager Voicemail Notify
>> FindMe with Boomerang

With Fonality’s call center solutions, thousands of growing businesses are now able to benefit from advanced call center features and capabilities. trixbox Pro Call Center Edition with HUD Agent allows you to distribute calls efficiently, ensuring calls get to right person, and help you provide better service to your customers.

Help your team be more effective with a phone system that provides:

>> Call Queueing
>> Automatic Call Distribution
>> Skills-based routing
>> Interactive Voice Response (IVR)
>> Distributed Teams - Multiple sites and telecommuters

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How Fonality's business phone systems can help your business

Grows as you grow: Fonality’s telephony solutions are scalable and designed to meet your needs as your business grows. Whether yours is an organization with basic telephony needs or a national corporation that requires advanced presence management and communication tools, our products and services will meet the demands of your business environment.

Deploy, use, and manage it yourself: With the complexities of running and growing a business, the last thing you need is a complicated phone system system that requires a “phone guy” or a team of IT professionals to manage and administer it. Fonality trixbox Pro comes with all the hardware and software you need, and our user-friendly interface allows you to deploy, configure, and manage your phone system yourself.

Stay competitive: trixbox pro and HUD’s advanced features help even the smallest businesses sound like multi-million dollar operations. Big business features such as auto-attendant, dial-by-name directory, call queues, call parking, drag-and-drop call transfer, CRM integration, and advanced reporting are finally available at affordable prices. Mobility features that enable telecommuting, VoIP, and in-house conference bridges can help your business save money and stay competitive.

Worry-free support: With Fonality’s patent-pending managed solution technology, your phone system is always up-to-date with the latest product features and improvements. What’s more, it’s monitored around the clock and you receive automatic notifications and fixes for errors. Our technical support team is available for emergencies 24/7, so you never have to worry about your phone system.

 
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