Services

Insightful Solutions is proud to offer trixbox® Pro, an affordable and highly functional software-based PABX system that delives enterprise-class features at small business prices. trixbox Pro features include auto-attendant (e.g. press 1 for sales, 2 for support), voice-mail, in-house conference rooms, branch locations and even home workers.

trixbox Pro is based on the same Fonality technology that currently supports over 3000 PABX installations in North America.

trixbox Pro: The Reliable Choice
trixbox Pro
Turn-key Solution

We build and supply a fully configured PABX system and handsets according to your specifications. You simply need to plug the PABX into your network & telephone lines and you can start using the system straight-away. Our support team can then work with you to explain how to configure the more sophisticated features to suit your business.

Commercially Proven

trixbox Pro is based on the same Fonality PBXtra technology which has been commercially proven since 2004 with thousands of existing installations and over 120 million phone calls to date. The software has received unparalleled industry recognition including 2007 Product of the Year by Internet Telephony, 2006 Product of the Year by Communications Solutions, 2005 Product of the Year and 2006 Editor's Choice and best IP-PBX for SMBs from Network Computing.

Fully Supported

tribox Pro is a hybrid-hosted solution which means that you get 24x7 monitoring, Anywhere Management, complete phone mobility and automatic software updates. Our technical support team helps thousands of customers every year resolve their installation, configuration, networking and other troubleshooting problems. We have years of knowledge accumulated and are available 24x7 to support trixbox Pro customers.

VOIP Ready

trixbox Pro is VoIP ready. With a couple clicks of the mouse you can connect trixbox Pro to your favorite VoIP Provider (SIP or IAX) and become a full Business-grade VOIP PABX.

Not ready to make the VoIP plunge yet? No problem. With the trixbox you can keep your external calls going out over the regular PSTN phone system, and just use the VoIP for internal calls between your offices and remote workers. This way all internal communications will be free.

PSTN Fallback

trixbox Pro allows VoIP-users a PSTN back-up in case of an internet service interruption. Your PSTN Fallback is automatic. trixbox detects poor (or zero) Internet quality and immediately steps your system into PSTN mode. Seamless - just the way you want it. trixbox also runs in PSTN-only mode if desired.

A Step Up from Asterisk®

The trixbox Pro core is a highly stabilised version of Asterisk with modifications made to decrease internal structure lock contention , improved database handling and decrease crash scenarios. Our labs show a 600% performance improvement for busy systems with high task concurrency. We have written over 40,000 lines of original code to build a stable, feature-rich and user-friendly telephony platform.

Heads Up Display (HUD)

HUD ® is the award-winning employee presence and communication management application that comes free with all versions of trixbox. HUD empowers its users with company-wide visibility and information on the "presence" of every colleague, making it easy to interact with one another via a single, simple interface.

HUD is pre-installed on every edition of trixbox Pro, enabling one-touch control over the phone system, real-time visibility, and easy access to the people using it.

Three Flavours of trixbox Pro

With trixbox Pro Standard Edition (SE), Enterprise Edition (EE), and Call Centre Edition (CCE), customers are able to select the feature-set that meets their needs, whether you need 2 or 500 extensions. For more details on the features of each edition, click here.