Press Releases

04/15/2014
DALLAS, Texas – April 15, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, announced today that it has released a new, pain free partner program aimed to increase flexibility and revenue for partners.“Partners are critical to our strategy for growth in 2014 and beyond,” said David Scult, Fonality CEO. “We want working with Fonality to be as easy as possible so that we can delight our partners and enjoy success together.  That’s why this new program offers several ways of working with us and a revenue sharing opportunity that is among the most generous in the industry.” ... (Read more)
03/18/2014
DALLAS, Texas – March 18, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, announced today that TMC, a global, integrated marketing company, has named Fonality for Insurance Professionals as a recipient of its 2013 Unified Communications Excellence Award presented by INTERNET TELEPHONY magazine. The company also announced improved eAgent integration and paper fax machine support to strengthen its solution for the industry even further.“This award is particularly meaningful to Fonality because it underscores our commitment to meeting the needs of insurance industry professionals,” said David Scult,... (Read more)
03/13/2014
DALLAS, Texas – March 13, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced a trade-in program for businesses stuck using traditional phone systems and PBXs from several popular manufacturers, including Nortel, Mitel, Cisco and Avaya.    Fonality’s trade-in program is available starting immediately in all markets. To take advantage, interested businesses can contact Fonality at (877) FONALITY and request the trade-in program. Company experts will configure an upgraded Fonality solution, and send the customer the quote and a shipping label to send the old system to Fonality at no... (Read more)
03/06/2014
DALLAS, Texas –March 6, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that INTERNET TELEPHONY Magazine has named Fonality’s Heads Up Display feature as a 2014 Product of the Year.“We’re honored to have Fonality’s Heads Up Display honored with this award,” said David Scult, CEO of Fonality. “Growing businesses need more than just a telephone; they need a holistic solution that keeps them connected – no matter their location. Fonality’s Heads Up Display is designed to meet this need, and empowers businesses every day to communicate faster and... (Read more)
02/27/2014
DALLAS, Texas – Feb. 27, 2014 –  Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that its channel partner Computer Troubleshooters of Metro New York  has been selected as a winner of the 2014 Channel Partners 360⁰ Business Value Awards.Recognized for its implementation of Fonality for the United Spinal Association, Computer Troubleshooters of Metro New York was selected by Channel Partners editors and an expert panel for successful telecommunications deployment across the association’s multiple offices, resulting in greater efficiency and cost savings.“Congratulations to Jim... (Read more)
02/13/2014
DALLAS, Texas – Feb. 13, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that its client Scott Kuethen, chief executive officer of Amtec, was recently recognized with Frost & Sullivan’s 2014 CIO Impact Award.Kuethen received the award for his implementation of Fonality’s unified business communications system throughout Amtec’s acquisition and expansion of offices in the Philippines and the Pacific Northwest.“Congratulations to Scott and the entire Amtec team on achieving this award,” said David Scult, CEO of Fonality. “Rapidly-expanding companies like... (Read more)
02/06/2014
DALLAS, Texas – Feb. 6, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that it has launched the Fonality Partner Exchange, a new online community for partners. The Fonality Partner Exchange is an online portal designed to provide partners with access to Fonality’s subject matter experts and content.  The community gives partners unprecedented access to every aspect of Fonality’s business, including sales, marketing, support, product, engineering and operations.  Partners can also connect with each other to ask and answer questions and share best practices.“... (Read more)
01/30/2014
DALLAS, Texas – Jan. 30, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to reduce the friction that slows business momentum, today announced that it has been issued a US patent for universal queuing of inbound communications. Call center software has long had the capability to distribute calls to agents based on availability, work state and other information, such as specialized skills or seniority.  As call centers evolved into contact centers, similar features were developed to route email and chat communications, but queues for each type of communication remained separate and agents were assigned to only one type of work at a time.  The... (Read more)
01/21/2014
DALLAS, Texas – Jan. 21, 2014 – Fonality, the innovative provider of business phone systems and integrated communications solutions designed to help businesses sell, service and collaborate with ease, today revealed that 45,000 new seats were added to its user base throughout 2013. Now with approximately 270,000 users in 99 countries worldwide, Fonality is currently experiencing a growth rate of more than 25-percent in its subscriber base.“2013 was a big year for Fonality with tremendous growth and developments across our team, partnerships, product and customer base,” said David Scult, CEO of Fonality. “The future is bright, and nothing says it more than when a customer contacts us to describe how Fonality... (Read more)
12/18/2013
DALLAS, Texas – December 18, 2013 – Fonality, innovative provider of business phone systems and integrated communications solutions designed to add value and improve profitability for growing businesses, today announced the promotion of Raul Vera to the position of chief technology officer along with the addition of Lynn Jones and Amber Newman to the marketing team.“Fonality is experiencing exceptional growth, and it is both exciting and necessary to expand our team by appointing exceptional people to key roles within the organization,” said the company’s CEO, David Scult.  “We now have approximately 270,000 users in 99 countries worldwide and are experiencing a growth rate of more than 25 percent... (Read more)

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