Fonality - Small Business Phone System Overview

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Phone: 1300 874 928

Delivered across a fully extensible cloud communications platform, Fonality solutions offer powerful communication services and solutions previously only available to the high budgets of larger companies. Changing the landscape of available communication solutions for the SMB, Fonality small business solutions can help you enhance your business and give you the functionality to get ahead of the competition.

Business Features for that Professional Look & Feel

With simple features like auto attendant, dial-by-name directory, voicemail to email, and music on hold, you quickly change the perception of your small business. As your needs grow add features like conferencing and remote worker support.

Flexibility to Enhance or Grow

Fonality offers the configuration flexibility your growing business requires. Build the communication system your business needs now, and expand as your needs grow. Whether you're adding employees, features, or service, Fonality solutions can scale seamlessly as your needs change.

Call/Contact Centre

Improve your inbound sales or service teams with a comprehensive suite of call centre features. Add unlimited call queues, intelligent call routing, and/or launch CRM records saving your customers time and frustration and making your team run more efficiently. Fonality call/contact centre solutions also enable remote agent login so you can support a team across different offices or regions.

Simplify and Lower Cost

Fonality's simple deployment, adoption, and management reduces the resource overhead necessary to administer your phone system. Because Fonality services are delivered over its cloud platform, you have no hardware to purchase, service or maintain, further reducing your resource overhead. Fonality handles all your communication needs allowing you to focus on your business.