Banking Success Stories

With thousands of global customers spanning a wide range of industry and business segments, Fonality solutions are flexible enough to meet the needs of any business. Learn how other companies like yourself are changing the way the people communicate and are achieving their business goals.

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Industry : Banking

“Fonality gave us the services that we needed at a price we could live with.”
- Howard Lothrop
Managing Director

Case Study:

Echo Partners

About the Customer

Echo Partners provides a wide range of financial institutions — from
community to mid-sized — access to financial tools previously available only to large institutions. Tools that help their clients manage interest rate risk and create financial opportunities.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a quick, plug and play solution that doesn’t disrupt business
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications

The Solution:

• Standard Edition for 3 employees
• Saved Echo Partners approximately $5,000 a year compared to
traditional phone systems
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call

FONALITY 877.366.2548 | fonality.com.au

CASE STUDY

Echo Partners

Echo Partners provides a wide range of financial institutions — from
community to mid-sized — access to financial tools previously available only to large institutions. Tools that help their clients manage interest rate risk and create financial opportunities.

Complete List of Banking Success Stories

Echo Partners

James Newell

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