Beverages Success Stories

With thousands of global customers spanning a wide range of industry and business segments, Fonality solutions are flexible enough to meet the needs of any business. Learn how other companies like yourself are changing the way the people communicate and are achieving their business goals.

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Industry : Beverages

Since we operate a small call center, your solution has allowed us MUCH more control over our phone system with added efficienc
- Troy Hojel
Chief Information Officer

Case Study:

SeaAloe

About the Customer

SeaAloe (Nature’s Liquids) sells dietary supplements and has two
products; SeaAloe and SuperFruits GT. Their products are made from
whole food ingredients using a proprietary manufacturing process.

Challenges:

Provide a nisomess phone solution that is flexible and easy to install and manage.
Find a solution that can easily flex with the company as it grows.
Reduce overall system maintenance costs.

The Solution:

Call Center Edition for 8 employees
Saved SeaAloe as much as $20,000 a year in system maintenance
fees that was previously outsourced
Reliable technical support gave SeaAloe peace of mind
Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
Voicemail
Voicemail to Email
Unlimited Extensions can be created with just a click of a mouse.
Call Forwarding assures employees they’ll never miss a call
Find me allows callers to find employees wherever thay are on cell phone, at home, or at a branch office.
Unlimited Call Queues
Skills Based Routing

FONALITY 877.366.2548 | fonality.com.au

CASE STUDY

SeaAloe

SeaAloe (Nature’s Liquids) sells dietary supplements and has two
products; SeaAloe and SuperFruits GT. Their products are made from
whole food ingredients using a proprietary manufacturing process.

Complete List of Beverages Success Stories

SeaAloe