Energy & Utilities Success Stories

Helix Wind designs, develops and manufactures small wind turbines for
energy production. They design and develop monitoring solutions for
wind turbines as well as support the internal and external IT infrastructure
between outward-facing customers and internal sales and distribution
teams.

• Provide a business phone solution that is flexible and easy to install
and manage
• Reduce overall system and maintenance costs
• Improve customer response times
• Project a professional sound and feel to customers calling in

• Standard Edition for 5 employees
• Saved at least $2,000 compared to prior system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters

The Fraunhofer Center for Sustainable Energy Systems (CSE), located in Cambridge, MA, is dedicated to serving the research needs of America’s sustainable energy industry. They work with the US Government and private businesses to develop advances in the solar industry.

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Improve departmental and customer communications
• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install and manage

• Professional Edition for 44 employees
• Saved Fraunhofer CSE approximately $10,000 compared to a traditional phone system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office