Technology Success Stories

Atlasta.net is a technology company in Seattle, focused on managed network services and internet-based solutions.

• Improve departmental and customer communications
• Reduce number of missed calls
• Allow employees to work remotely from home, while having the same functionality as if they were in the same office
• Provide a business phone system that is flexible and easy to install and manage

• Professional Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters

DataSeven is a business technology solution provider; offering a wide variety of services to meet your business needs. Their extensive experience in Network Analysis, Systems Support, Security, Internet, Telecommunications, and Training; will help their customers more effectively attain their business goals.

• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone system that could grow with their business
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in
• Find a phone solution that provides outstanding customer service

• Standard Edition for 8 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• Skills Based Routing

Overland Storage is the trusted global provider of effortless data management and data protection solutions across the data lifecycle.

• Move off multiple systems, including Nortel and ShoreTel, that required a site visit and fees any time a system change was required
• Provide receptionist with visibility to employee presence and status
• Provide call centers with the ability to extract reports on their own, providing insight into employee performance and key statistics
• Improve employee communications

Fonality’s Call Center Edition, combined with HUD, improved communications amongst their 47 employees. The company will save more than $14,000 a year in system maintenance costs with the Fonality system.

HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.

Sequentric Energy Systems, LLC , is an industry innovator in demand
response systems for electric utility companies and their customers.
Sequentric is a privately owned company based in Wilmington, NC with
sales offices in San Francisco and New York.

• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Provide a business phone solution that is flexible and easy to install
and manage
• Project a professional sound and feel to customers calling in
• Find a phone system that could grow with their business

• Standard Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call

Cybis Communications produces live events with an emphasis on
powerful creative media designed to inspire.

• Provide a business phone system that is flexible and easy to install
and manage
• Connect remote employees to the main phone system
• Improve customer response times, especially sales inquiries

• Professional Edition for 6 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office

MemberClicks provides online applications and software designed for small-staff organizations. From membership management and online community-building features to customizable payment transaction forms and professional web design services, they have everything a small-staff organization needs to make the most of the web.

• Improve departmental and customer communications
• Improve customer response times, especially customer support
• Provide insight to call analytics
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Project a professional sound and feel to customers calling in

• Call Center Edition for 32 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing

Dirextion, Inc. provides digital advertising and marketing solutions to clients across the U. S.

• Provide a business phone system that is flexible and easy to install and manage Reduce overall system and maintenance costs
• Connect remote salespeople to the main phone system
• Project a larger than life phone presence to customers

• Professional Edition for 23 employees
• Dirextion saved hundreds of dollars a month
• Provided additional features for less money over the previous analog system
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office