Amtec Human Capital

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Industry : Business Services
With Fonality w have a more efficient work-flow by integrating workstation and voice communications. It also ties our domestic a
- Ken Creasman
CTO
About the Customer

Amtec Human Capital has been helping companies and professionals achieve their strategic staffing goals and career objectives, with their
industry-unique strategic selection process.

Challenges:

• Connect remote employees to the main phone system
• Improve departmental and customer communications
• Provide a phone solution that is flexible and easy to install and
manage
• Project a professional sound and feel to customers calling in
• Find a phone system that could grow with their business

The Solution:

• Call Center Edition for 59 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing