Paskal Lighting

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Industry : Entertainment
Since the calls can follow you wherever you are, we do not lose clients calls or service calls so we provide a better service.
- Renso Portocarrero
IT
About the Customer

Paskal Lighting provides state-of-the-art lighting, grip and expendables for the motion picture and television industry. They specialize in ten ton and feature location packages.

Challenges:

• Improve departmental and customer communications
• Connect remote employees to the main phone system
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in

The Solution:

• Call Center Edition for 55 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing