SeaAloe

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Industry : Beverages
Since we operate a small call center, your solution has allowed us MUCH more control over our phone system with added efficienc
- Troy Hojel
Chief Information Officer
About the Customer

SeaAloe (Nature’s Liquids) sells dietary supplements and has two
products; SeaAloe and SuperFruits GT. Their products are made from
whole food ingredients using a proprietary manufacturing process.

Challenges:
  • Provide a nisomess phone solution that is flexible and easy to install and manage.
  • Find a solution that can easily flex with the company as it grows.
  • Reduce overall system maintenance costs.
The Solution:
  • Call Center Edition for 8 employees
  • Saved SeaAloe as much as $20,000 a year in system maintenance
  • fees that was previously outsourced
  • Reliable technical support gave SeaAloe peace of mind
  • Auto Attendant, Name Directory & Music On Hold project
  • professional look and sound to callers
  • Voicemail
  • Voicemail to Email
  • Unlimited Extensions can be created with just a click of a mouse.
  • Call Forwarding assures employees they’ll never miss a call
  • Find me allows callers to find employees wherever thay are on cell phone, at home, or at a branch office.
  • Unlimited Call Queues
  • Skills Based Routing