A Plus Answering Service

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Industry : Business Services
Fonality took us out of the 20th century and into the 21st.
- Michael Hartling
Owner
About the Customer

A Plus Answering Service is a telephone answering, paging, and faxing
service. They are the only answering service in NW Oklahoma

Challenges:

• Find a phone solution that could grow with their business
• Connect remote employees to the main phone system
• Allow employees to work remotely from home, as if they are in the office
• Ability to identify calls without a DID identifier

The Solution:

• Professional Edition for 8 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office