GraphicInk

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Industry : Graphic Design
Fonality makes it easier for us when we’re on the road.
- Alex Leung
Owner
About the Customer

GraphicInk is a multi-service print and design studio committed to helping
clients succeed by creating powerful and effective marketing, advertising and
printing solutions.

Challenges:

• Connect remote employees to the main phone system
• Allow employees to work remotely from home, as if they are in the office
• Project a professional sound and feel to customers calling in
• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a large
initial investment

The Solution:

• Standard Edition for 3 employees
• Saved GraphicInk approximately $600 a year
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters