LinkServ, Inc.

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Industry : Business Services
“Fonality is bettrer, clearer, and easy to use.”
- Wayne Mealhouse
President
About the Customer

LinkServ is a full service information technology consulting firm. They
offer quality technicians to handle all of your information technology
needs.

Challenges:

• Improve departmental and customer communications
• Improve customer response times, especially sales inquiries
• Stay ahead of the competition by making customer contact a priority
• Provide a business phone solution that is flexible and easy to install
and manage

The Solution:

• Professional Edition for 1 employee
• Saved LinkServe, Inc approximately $100 a month on their long distance
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges