Midtown Web Marketing

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Industry : Business Services
“We don’t dial phone numbers anymore. We use Foncall. Fonality’s Foncall Firefox plugin gives us click-to-call features that wor
- Michael Gold
Chief Marketing Officer
About the Customer

Midtown Web Marketing is an interactive web marketing agency located in New York, NY . Their mission is to develop and market websites that
make an impact.

Challenges:

• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Find a phone system that could grow with their business

The Solution:

• Standard Edition for 2 employees
• Saved approximately $100 a month
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters