Robiechek Document Services

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Industry : Business Services
The Fonality solution provided a professional sounding system and call routing options that enable users to access calls from wh
- Robbie Vincent
General Partner
About the Customer

Robiechek Document Services is a California notary public service
providing professional, loan experienced mobile notaries and time-saving loan document signing services; specializing in document and witness closing. Their Mobile Notary service is available 24 hours a day, 7 days a week.

Challenges:

• Find a phone system that could grow with their business
• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage

The Solution:

• Professional Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges