Singular Payments

Singular Payments is a merchant account processing service that aims
to provide businesses with the best payment solution to fit their business
needs. They offer a flat rate for merchant account transactions.

• Move from an expensive, traditional PBX system
• Integrate with SugarCRM, providing management with visibility to
sales’ activity and performance levels
• Provide an easy to manage solution since multiple employees
maintain and support system

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst their 10 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-touse
interface. Now, Singular Payment employees can manage calls,
presence/status, queues, all directly from their desktop, with just the click
of a mouse.

Singular Payments is a merchant account processing service that aims
to provide businesses with the best payment solution to fit their business
needs. They offer a flat rate for merchant account transactions.

• Move from an expensive, traditional PBX system
• Integrate with SugarCRM, providing management with visibility to
sales’ activity and performance levels
• Provide an easy to manage solution since multiple employees
maintain and support system

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst their 10 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-touse
interface. Now, Singular Payment employees can manage calls,
presence/status, queues, all directly from their desktop, with just the click
of a mouse.

Singular Payments is a merchant account processing service that aims
to provide businesses with the best payment solution to fit their business
needs. They offer a flat rate for merchant account transactions.

• Move from an expensive, traditional PBX system
• Integrate with SugarCRM, providing management with visibility to
sales’ activity and performance levels
• Provide an easy to manage solution since multiple employees
maintain and support system

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst their 10 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-touse
interface. Now, Singular Payment employees can manage calls,
presence/status, queues, all directly from their desktop, with just the click
of a mouse.