WinWorld

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Industry : Business Services
Unlike other VOIP solutions we used prior, Fonality ACTUALLY WORKS. We’ve been using Fonality for three years and have had uni
- Jase Clamp
Director of Operations
About the Customer

WinWorld is a web design and development company

Challenges:

• Move off an Altigen PBX
• Connect remote employees to the office
• Provide a phone sultion that can grow with the company’s needs

The Solution:

The Solution: Fonality & HUD, a Unified Communications Solution
Fonality’s Call Center Edition, combined with HUD, improved
communications amongst their 9 employees.
HUD: A New Way to Communicate
HUD is a powerful application that connects the phone, desktop and
organization by consolidating all communication into a single easy-to-use
interface. Now, employees can manage calls, presence/status, queues,
all directly from their desktop, with just the click of a mouse.