Alliance Fence Corp.

download pdf
Industry : Construction
“Fonality made telephone operation easier and eliminated extra phone lines.”
- Anthony Marchio
Vice President
About the Customer

Alliance Fence Corp. is a commercial and industrial fencing contractor
and manufacturer based out of Joliet, Illinois.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Provide a business phone solution that is flexible and easy to install
and manage
• Improve departmental and customer communications
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone system that could grow with their business

The Solution:

• Call Center Edition for 6 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing