CSL Enterprises

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Industry : Construction
“I am really happy with Fonality’s simplicity and features.”
- Charles Lee
President
About the Customer

CSL Enterprises, is Orange County’s premier retail and commercial
general contractor. With over 20 years of hands on industry experience,
professional construction project management, excellent customer
relations and service, and an array of high profile projects managed by
the company’s executives, CSL Enterprises is the right choice for your
next project!

Challenges:

• Allow employees to work remotely from home, as if they are in the
office
• Provide a phone solution with the ability to reliably and accurately
record calls
• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Improve departmental and customer communications
• Provide a business phone solution that is flexible and easy to install
and manage

The Solution:

• Standard Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters