Praetorian Construction Management

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Industry : Construction
“Fonality allowed us to more effectively communicate between office and project locations.”
- Greg Topinka
Technical Services Manager
About the Customer

Praetorian provides professional construction management services
for Canada’s mining industry. They serve as their client’s frontline
interface for the construction of new and existing mining facilities. Their
construction management expertise encompasses the coordination of all
aspects of engineering, mining and contracting associated with mining
construction projects.

Challenges:

• Improve departmental and customer communications
• Connect remote employees to the main phone system
• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Find a phone system that could grow with their business

The Solution:

• Standard Edition for 8 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters