Universal Building & Property Services

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Industry : Construction
Fonality offers an excellent product that not only saves us money and and has great features, but also offers a level of custom
- Peter Boutakis
Administrator
About the Customer

Universal Building & Property Services is a building maintenance company in
Unionville, Ontario. They offer garage cleaning, catch basin cleaning and other
cleaning related services.

Challenges:

• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Allow employees to work remotely from home, as if they are in the office
• Provide a business phone solution that is flexible and easy to install and
manage

The Solution:

• Standard Edition for 1 employee
• Saved Universal Building & Property Services approximately $400 a month
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters