Barbara Wright Design

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Industry : Interior Design
Our Fonality phones allow our company to grow and evolve.
- Jennifer Anderson
Business Manager
About the Customer

Barbara Wright Design is an office design firm specializing in optometric practice design and development. They offer custom, distinctive high performance designs that are unique to each client. Award-winning interior designer Barbara Wright is a specialist in optometric offices, having designed hundreds of such projects since 1984.

Challenges:

• Provide a business phone solution that is flexible and easy to install and
manage
• Connect remote employees to the main phone system
• Improve departmental and customer communications
• Allow employees to work remotely from home, as if they are in the office
• Find a phone solution that could grow with their business

The Solution:

• Standard Edition for 3 employees
• Saved Barbara Wright Design approximately $100 a month
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters