Law Office of Martin del Mazo LLC

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Industry : Consumer Services
 
About the Customer

The Law Office of Martin del Mazo LLC specialize in workers
compensation, personal Injury, criminal law, and family law.

Challenges:

• Provide insight to call analytics
• Provide a phone solution with the ability to reliably and accurately
record calls
• Provide a business phone solution that is flexible and easy to install
and manage
• Find a phone system that could grow with their business

The Solution:

• Call Center Edition for 6 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing