Independent Group

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Industry : Entertainment
Fonality made our telephony system more productive.
- Steven Jensen
Manager
About the Customer

Founded in 1999 by Steven Jensen to foster the pioneering spirit of independent artists, The Independent Group, commonly known as INDEPENDENT, has created a reputation for its nimble and aggressive
management style among its dynamic and unique client base. They provide
talent management, television packaging, financing feature films, and more.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Provide a business phone solution that is flexible and easy to install and
manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone solution that could grow with their business

The Solution:

• Professional Edition for 5 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office
• Conference Bridges