Equality Payee Services

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Industry : Financial Services
Fonality has helped us with continuity of services between our two offices.
- Diane Larson
Owner
About the Customer

Equality Payee Services provides financial management services for people
with disabilities and the elderly population.

Challenges:

• Improve departmental and customer communications
• Find a phone solution that could grow with their business
• Stay ahead of the competition by making customer contact a priority

The Solution:

• Standard Edition for 6 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters