Financial Assistance Centers

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Industry : Financial Services
Fonality enhanced our communications.
- Larry Densen
Partner
About the Customer

Financial Assistance Centers provides mortgage related services in the
Plainview, New York area.

Challenges:

• Improve departmental and customer communications
• Find a phone system that could grow with their business
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find an affordable solution that didn’t require a capital expense or a
large initial investment

The Solution:

• Standard Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters