Tocsin Inc.

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Industry : Financial Services
 
About the Customer

Tocsin Inc. provides payday loans and cash advances to customers in
Jacksonville, Florida.

Challenges:

• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and
manage
• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Improve departmental and customer communications

The Solution:

• Standard Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters