West Town Savings Bank

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Industry : Financial Services
Fonality gives us easy phone connectability.
- Dan McCabe
Manager
About the Customer

West Town Savings Bank is a savings bank that specializes in providing
mortgages.

Challenges:

• Provide a business phone solution that is flexible and easy to install and
manage
• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Provide a quick, plug and play solution that doesn’t disrupt business
• Project a professional sound and feel to customers calling in

The Solution:

• Professional Edition for 7 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office
• Conference Bridges