Chasin Foods

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Industry : Food Service
Fonality improved our ability to communicate with our customers and between ourselves.
- Derek Chasin
Owner
About the Customer

Chasin Foods delivers quality produce, dairy, meats, seafood and provisions to
restaurants, caterers & institutional accounts in the Southern California region.
Their accounts are large and small; ranging from markets, manufacturers,
schools and chain restaurants to single unit restaurants.

Challenges:

• Improve departmental and customer communications
• Strengthen customer relationship by increasing response times
• Stay ahead of the competition by making customer contact a priority

The Solution:

• Call Center Edition for 4 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell phone,
at home, or at a branch office
• Unlimited Call Queues
• Skills Based Routing