Butterfly Effects

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Industry : Health Care
Our company is spread out over the Southeast and Fonality has allowed us to communicate more efficiently.
- Chris Plante
Director of Operations
About the Customer

Butterfly Effects provides therapy and tutoring services to individuals of
all ages with developmental problems. They address challenges in the
areas of academics, behavior, communication, daily living, social and life
skills.

Challenges:

• Connect remote employees to the main phone system
• Improve departmental and customer communications
• Find a phone system that could grow with their business
• Project a professional sound and feel to customers calling in
• Find an affordable solution that didn’t require a capital expense or a
large initial investment

The Solution:

• Professional Edition for 4 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges