Rich Healthcare Solutions

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Industry : Healthcare
Your solution allowed us to streamline our phone systems.
- Rich Benvenuto
President
About the Customer

RHS is a leading provider of exceptional Healthcare Professionals and is
one of the fastest growing healthcare staffing and permanent placement
firms in Northern Virginia, DC and Maryland. Customer service is their
main focus, and the Nursing and Allied Healthcare Professionals who
work for RHS are the best in the industry.

Challenges:

• Improve departmental and customer communications
• Provide a business phone solution that is flexible and easy to install
and manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone system that could grow with their business

The Solution:

• Standard Edition for 4 employees
• Saved Roch Healthcare Solutions approximately $15 a month on their long distance
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters