Scott C. Chau, DDS, Inc.

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Industry : Health Care
With Fonality I am able to take calls at home when I’m not at the office.
- Scott Chau
President
About the Customer

Dr. Scott Chau practices dentistry in San Diego, CA , offering the personal,
individualized care of a small office, with the comfort and technology of a
large practice.

Challenges:

• Allow employees to work remotely from home, as if they are in the office
• Project a professional sound and feel to customers calling in
• Find an affordable solution that didn’t require a capital expense or a large
initial investment

The Solution:

• Standard Edition for 2 employees
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters