Worldwide Power Product

download pdf
Industry : Industrial Manufacturing
Fonality gives us the ability to transfer sales calls to the cell phones of our salesmen.
- Kelly Lamberson
Business Services Manager
About the Customer

Worldwide Power Products sells power generation equipment including new and used engines and generator sets for the industrial, marine, and petroleum industries.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Find a phone system that could grow with their business
• Improve departmental and customer communications
• Project a professional sound and feel to customers calling in

The Solution:

• Standard Edition for 7 employees
• Saved Worldwide Power Products approximately $300 a month
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters