WRG Fire Training Simulation Systems

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Industry : Manufacturing
It’s not what the Fonality system SAVED the company as it EARNED the company. All those missed calls are now being received and
- George McKinney
Automation & Control Thaumaturgist
About the Customer

WRG Fire Training Simulation Systems designs, manfactures and installs live fire training buildings and equipment, domestically and internationally

Challenges:

• Improve customer communications
• Reduce number of missed calls
• Increase call volume capacity
• Provide a business phone solution that is flexible and easy to install
and manage

The Solution:

• Standard Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call