Karen Kennedy Insurance Agency, State Farm

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Industry : Insurance
Fonality is a better phone system.
- Karen Kennedy
Agent
About the Customer

Karen Kennedy Insurance Agency provides insurance and financial
services though State Farm Insurance. They are located in Newport
News, Virginia.

Challenges:

• Project a professional sound and feel to customers calling in
• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install
and manage
• Provide a quick, plug and play solution that doesn’t disrupt business

The Solution:

• Standard Edition for 5 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters