Quality Mortgage Protection

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Industry : Insurance
Using Fonality we are able to save tens of thousands of dollars a year saving on travel costs to meet with people in their own h
- Ken Hood
President
About the Customer

Quality Mortgage Protection sells mortgage protection insurance to
homeowners through telemarketing.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Allow the use of automatic dialing
• Find a phone solution that could grow with their business

The Solution:

• Standard Edition for 1 employee
• Saved Quality Mortgage Protection over $30,000 compared to a traditional phone system
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters