The Fitzgerald Agency, Allstate

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Industry : Insurance
 
About the Customer

Fitzgerald Agency sells automotive, home, life and business insurance to
customers in Pennsylvania through Allstate Insurance Company.

Challenges:

• Provide a business phone solution that is flexible and easy to install
and manage
• Provide a quick, plug and play solution that doesn’t disrupt business
• Project a professional sound and feel to customers calling in
• Find a phone system that could grow with their business

The Solution:

• Professional Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges