The Hulett Group, Nationwide Insurance

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Industry : Insurance
Fonality has saved us time and money, and delivered better customer service to our agents as well as customers.
- Shay Hulett
Owner
About the Customer

The Hulett Group offers insurance for small business’s and families
in Texas, Oklahoma, and Colorado. The Hulett Group is a Nationwide
Insurance agency.

Challenges:

• Connect remote employees to the main phone system
• Improve departmental and customer communications
• Provide a phone solution that is flexible and easy to install and
manage
• Stay ahead of the competition by making customer contact a priority

The Solution:

• Professional Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office
• Conference Bridges