The Shelton Group Inc.

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Industry : Insurance
Fonality gives us a new way to monitor calls and voice mail messages.
- Kevin Shelton
President
About the Customer

The Shelton Group Inc. provides customers in the Encino, CA area
with automobilie, home, life, business, and financial insurance through
Farmers Insurance Group. They recruit and train other insurance agents
as well.

Challenges:

• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a
large initial investment
• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install
and manage

The Solution:

• Standard Edition for 10 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call