Essential Hospitality

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Industry : Leisure
Fonality is a streamlined, costeffective solution for business communications.
- David Preslar
President
About the Customer

Essential Hospitality provides consulting for the hospitality industry including
Hotels, Resorts, Spas, Clubs and Casinos. Their background includes diverse
experience in hospitality operations, management, human resources and
management consulting.

Challenges:

• Find a phone solution that could grow with their business
• Find an affordable solution that didn’t require a capital expense or a large
initial investment
• Project a professional sound and feel to customers calling in
• Improve customer response times

The Solution:

• Standard Edition for 1 employee
• Auto Attendant, Name Directory & Music On Hold project professional
look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all
aspects of phone system remotely or a user panel for individuals allows
anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with
powerful search and filter parameters