Essinger Sullivan Incorporated

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Industry : Media
Fonality’s PBX solution enables us to work in remote locations without being disruptive to our clients.
- Brian J Sullivan
Vice President
About the Customer

Since 1988, ESi has been creating high-quality, results-oriented marketing materials for a wide range of leading businesses and industries. As a fullservice graphic design firm, ESi provides creative concepts, design, art direction, production and print supervision. Their projects include annual reports, corporate identity, capability brochures, newsletters, catalogs, sales kits, direct mail, posters, ads, packaging, and web design.

Challenges:

• Connect remote employees to the main phone system
• Allow employees to work remotely from home, as if they are in the office
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications

The Solution:

• Standard Edition for 3 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters