Centro de Ayuda USA, Inc.

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Industry : Membership Organizations
The future is the use of technology and Fonality is the future now!
- Elias Bermudez
CEO
About the Customer

Centro de Ayuda USA, Inc. offers information on legal matters and personal assistance to the Hispanic community in Tucson, AZ.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Project a professional sound and feel to customers calling in

The Solution:

• Standard Edition for 1 employee
• Saved Centro de Ayuda USA, Inc. approximately $2,000 a year compared to traditional phone systems
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters