Med Advocates LLC

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Industry : Pharmaceuticals
When your business relies on phone contact, rely on Fonality.
- Lauri Durocher
Owner
About the Customer

Med Advocates enrolls eligible individuals in assistance programs
provided by US pharmaceutical companies to receive free prescription
medications they cannot afford to purchase.

Challenges:

• Find a phone solution that provides outstanding customer service
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Provide a quick, reliable, plug and play solution that doesn’t disrupt business

The Solution:

• Standard Edition for 7 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters