BioMed Realty Trust, Inc.

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Industry : Real Estate
No comparison. Fonality is much cheaper and more "exible.
- Kenya Tamural
Systems Administrator
About the Customer

BioMed Realty Trust, Inc. is a fully integrated, self-administered and selfmanaged real estate investment trust (REIT) that commenced operations following its initial public o!ering in August 2004.
 

Challenges:
  • Connect remote employees to the main phone system
  • Provide a business phone solution that is "exible and easy to install and manage
  • Allow employees to work remotely from home, as if they are in the o#ce
  • Find an a!ordable solution that didn’t require a capital expense or a large initial investment
  • Improve departmental and customer communications
  • Project a professional sound and feel to customers calling in
The Solution:
  • Professional Edition for 7 employees
  • Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
  • Unlimited Inbound and Outbound Calling saves on long distance
  • Voicemail
  • Call Forwarding assures employees they’ll never miss a call
  • Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal con$gurations
  • Powerful Reporting provides real-time call logs for all extensions with powerful search and $lter parameters
  • FindMe allows callers to $nd employees wherever they are: on cell phone, at home, or at a branch office
  • Conference Bridges