idealNYC

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Industry : Real Estate
Fonality gives every sales person the ability to make unlimited phone calls.
- Arnold Shlansky
President
About the Customer

idealNYC works with small and medium-sized businesses to help
them navigate the extremely complicated and sometimes expensive
commercial real estate market. Whether it be modification of an existing lease, downsizing or upsizing, their experience in the New York real estate market provides their clients with a multitude of options.

Challenges:

• Stay ahead of the competition by making customer contact a priority
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications

The Solution:

• Standard Edition for 3 employees
• Reduced idealNYC ’s phone costs by 50%
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters