Ace Crane

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Industry : Retail
Fonality allows us to work remotely and forward calls to cell phones.
- Tharshini Mathew
President
About the Customer

Since 1972, Ace Crane has been serving the construction industry with sales, service and repair of industrial cranes, hoists and overhead handling equipment.

Challenges:

• Connect remote employees to the main phone system
• Provide a business phone solution that is flexible and easy to install
and manage
• Improve departmental and customer communications
• Allow employees to work remotely, as if they are in the office

The Solution:

• Professional Edition for 8 employees
• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call
• FindMe allows callers to find employees wherever they are: on cell
phone, at home, or at a branch office