Bruce's Truck and Auto Accessories

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Industry : Retail
The Fonality phone system gave us much greater latitude in how to receive, transfer and hold calls.
- Bruce Fennema
Owner
About the Customer

Bruce’s Truck and Auto Accessories sells and installs automotive
accessories including Rhino Linings® Spray-on Liners, Draw-Tite®
Trailer Hitches, Husky® Floor Liners and Molded Mud Guards, Tonneau Covers from Downey®, GlaStep® Running Boards from Owens®, Extang Trifecta® and SolidFold® Covers, and Fold-a-Cover® foldable hard truck covers.

Challenges:

• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Provide a quick, plug and play solution that doesn’t disrupt business

The Solution:

• Standard Edition for 4 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Voicemail
• Voicemail to Email
• Unlimited Extensions can be created with just a click of a mouse
• Call Forwarding assures employees they’ll never miss a call