Mobile Generation

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Industry : Retail
 
About the Customer

Mobile Generation is a Verizon Wireless Premium retailer located in
Chicago, IL. They offer a full line of Verizon products and services.

Challenges:

• Find an affordable solution that didn’t require a capital expense or a large initial investment
• Improve departmental and customer communications
• Provide a business phone solution that is flexible and easy to install and manage
• Find a phone system that could grow with their business

The Solution:

• Standard Edition for 2 employees
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters