Remotes And Keys

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Industry : Retail
Fonality has our previous phone system beat on every point. There is no comparison
- Jason Irgang
Owner
About the Customer

Remotes And Keys sells a wide selection of remotes, batteries, programming instructions, chipkeys, replacement cases, and rubber covers through their online store.

Challenges:

• Project a professional sound and feel to customers calling in
• Provide a business phone solution that is flexible and easy to install and manage
• Improve departmental and customer communications
• Find an affordable solution that didn’t require a capital expense or a large initial investment

The Solution:

• Call Center Edition for 4 employees

• Saved Remotes And Keys approximately $300 a month

• Auto Attendant, Name Directory & Music On Hold project professional look and sound to callers

• Unlimited Inbound and Outbound Calling saves on long distance

• Voicemail

• Call Forwarding assures employees they’ll never miss a call

• Web Admin User Panel gives administrators the ability to manage all aspects of phone system remotely or a user panel for individuals allows anyone to manage their personal configurations

• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters

• FindMe allows callers to find employees wherever they are: on cell phone, at home, or at a branch office

• Conference Bridges

• Unlimited Call Qu