Southfield Computer Outlet

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Industry : Retail
The Fonality solution is vastly superior.
- Hani Khidhir
General Manager
About the Customer

Southland Computer Outlet specializes in selling used computers to the
public.

Challenges:

• Project a professional sound and feel to customers calling in
• Provide a quick, plug and play solution that doesn’t disrupt business
• Find a phone system that could grow with their business
• Provide a business phone solution that is flexible and easy to install and manage

The Solution:

• Standard Edition
• Auto Attendant, Name Directory & Music On Hold project
professional look and sound to callers
• Unlimited Inbound and Outbound Calling saves on long distance
• Voicemail
• Call Forwarding assures employees they’ll never miss a call
• Web Admin User Panel gives administrators the ability to manage
all aspects of phone system remotely or a user panel for individuals
allows anyone to manage their personal configurations
• Powerful Reporting provides real-time call logs for all extensions with powerful search and filter parameters